TO SUBMIT A CLAIM, SUPPLY THE NECESSARY INFORMATION AS
REQUESTED.
PLEASE ALLOW 3-5 BUSINESS DAYS FOR A
RESPONSE FROM OUR WARRANTY TEAM.
PLEASE NOTE, CUSTOMERS MUST PAY FOR SHIPPING AND HANDLING FOR
THE DAMAGED PRODUCT.
PROOF OF PURCHASE IN THE FORM OF A BILL OF SALES OR
RECEIPTED INVOICE WHICH IS EVIDENCE THAT THE UNIT IS WITHIN THE
WARRANTY PERIOD MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
RED-BY-KISS AND HOT BEAUTY PRODUCTS HAVE 1-YEAR WARRANTY.
RED
PRO PRODUCTS HAVE 2-YEAR WARRANTY.
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